Vector Solutions

Cloud Operations Administrator

Job Locations US
ID
2020-1140
Category
IT Operations
Type
Regular Full-Time

Overview

At Vector Solutions, it is our distinct privilege to serve the everyday heroes who serve others – the engineers who keep our buildings safe, the manufacturers who make the products we use every day, the first responders who protect us, and the educators who take care of our children. Through our award-winning online education, safety compliance, and performance optimization solutions, our mission is to change the world by saving lives, inspiring professionals, and elevating performance.

Our extended Vector Solutions family has grown and evolved tremendously over the past 20 years, and we have no intentions of slowing down. Our creativity and drive have taken us from a handful of employees in Tampa, Florida to more than 400 team members all over the country. We believe in fostering a positive workplace culture that attracts talent, drives engagement, increases performance, and invests in employees’ happiness and satisfaction.

So, if you’re innovative, passionate about what you do, and driven by the need to push boundaries in order to serve the everyday heroes that serve all of us, then search for your forever career with us at Vector Solutions.

Vector Solutions has an exciting opportunity in our Cloud Infrastructure team supporting and growing our business.  You will be part of a talented team of engineers that demonstrate superb technical competency, delivering quality service to our end users.  We’re looking for a highly motivated individual to take ownership of service delivery for several key products.  This is an opportunity to get in on the ground floor of a growing team within a growing company.      

Responsibilities

  • Responsible for effective provisioning, installation/configuration, operation, and
    maintenance of systems, software, related infrastructure and Vector Solutions’
    applications across all lifecycle phases.
  • Participates in technical research and development to enable continuing
    innovation within the infrastructure.
  • Ensures that operating systems, software systems, and related procedures
    adhere to organizational values, enabling customers, staff, and partners.
  • Actively monitor and maintain Vector Solutions’ products.
  • Build, maintain, and support production and non-production servers within AWS.
  • Lead server-related maintenance such as patching, account maintenance,
    backups, and security permissions.
  • Monitor server security, perform routine security assessments, and manage
    software update services.
  • Daily system monitoring, verifying the integrity and availability of all hardware,
    server resources, systems and key processes, reviewing system and application
    logs, and verifying completion of scheduled jobs such as backups.
  • Triage and resolve Production incidents related to the cloud platform and the
    applications that run there.
  • Participate in root cause analysis and post mortem discussions.
  • Build effective monitoring, alerts, and metrics for production services and
    applications.
  • Ensure system scalability, redundancy, and failover mechanisms are working
    and tested.
  • Provide support for application deployments.
  • Assist in testing changes in lower environments to ensure solution is as desired.
  • Provide assistance in maintaining compliance with password resets, access
    reviews, remediation of Operational Incidents and MSIs.
  • Develop and document processes to support ongoing development, change
    control, and production maintenance.
  • Provide after-hours support as needed.

Qualifications

  • Knowledge of AWS platform and its services (AMIs, Route53, VPC, EC2, S3,
    IAM, AWS CLI, EBS, ELB, SQS, CloudWatch, CloudTrail, …).
  • Ability to learn new technologies quickly.
  • Excellent oral and written communication skills.
  • Strong customer focus.
  • Self-motivated, problem solver.

Education and Experience:

  • Bachelor’s degree in Information Technology or related technical field or
    equivalent experience in a technical position.
  • 2+ years of experience maintaining .NET/MS SQL applications .
  • 4+ years Windows System Administration experience.
  • Some programming / scripting experience (Powershell, C#, Perl, Ruby, Python,…).
  • Networking experience including IPsec, VPN, DNS, certificate management, load
    balancing, firewalls and routing.
  • Experience with Git, Bitbucket or GitHub.
  • Experience with system health and performance monitoring tools (CloudWatch,
    New Relic, SolarWinds, Nagios, SumoLogic, Splunk).
  • Experience administering web servers running IIS.

Preferred

  • AWS Solutions Architect or SysOps certification

Benefits:

  • Medical, dental and vision coverage
  • 401(k) matching
  • Generous paid time off
  • 10 paid holidays
  • Professional development reimbursement
  • Casual work environment (ditch the suit & tie)
  • Unlimited access to over 5,500 online courses on all kinds of topics
  • Advancement opportunities and challenging career paths
  • Company social events
  • Philanthropic opportunities 

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