Vector Solutions

  • Training and Video Specialist

    Job Locations US-FL-Tampa
    ID
    2020-1104
    Category
    Training and Solutions
    Type
    Regular Full-Time
  • Overview

    At Vector Solutions, it is our distinct privilege to serve the everyday heroes who serve others – the engineers who keep our buildings safe, the manufacturers who make the products we use every day, the first responders who protect us, and the educators who take care of our children. Through our award-winning online education, safety compliance, and performance optimization solutions, our mission is to change the world by saving lives, inspiring professionals, and elevating performance.

    Our extended Vector Solutions family has grown and evolved tremendously over the past 20 years, and we have no intentions of slowing down. Our creativity and drive have taken us from a handful of employees in Tampa, Florida to more than 400 team members all over the country. We believe in fostering a positive workplace culture that attracts talent, drives engagement, increases performance, and invests in employees’ happiness and satisfaction.

    So, if you’re innovative, passionate about what you do, and driven by the need to push boundaries in order to serve the everyday heroes that serve all of us, then search for your forever career with us at Vector Solutions.

     

    Please be prepared to share relevant written and video samples upon request. We have a good sense of humor, so be creative with your submissions.  

    Responsibilities

    • Manage all facets of the customer-facing Vector Solutions Support Center including design and structural enhancements, content updates, and general site functionality.
    • Create new, engaging content for the Support Center, such as step-by-step guides, tutorials, and how-to articles.
    • Create video and audio for our online training courses serving customers and employees detailing the full functionality of our products
    • Provide the narration for training videos
    • Support the creation and maintenance of online training course materials
    • Participate in the authoring of user documentation including support center and knowledge base articles and product feature tutorials
    • Edit documents for accuracy and style, both in writing as well as video and audio
    • Ensure all publication standards are met by following established procedures
    • Effective time management across multiple tasks and projects

    Qualifications

    • Four-year college degree and at least two years of full-time work experience
    • Advanced experience developing and editing videos with tools such as Final Cut Pro, Adobe Premiere, Vegas Pro
    • At least two years of work experience in technical writing, instructional design or similar role
    • Exceptional attention to details in all work especially video production and online documentation
    • Skilled oral and written communicator able to break down complex concepts to a wide audience having varied levels of technical experience
    • Creativity and intelligence with the ability to rapidly learn complicated system

    Preferred Qualifications

    • Familiarity with Movie Studio Platinum (Vegas Pro)
    • Familiarity with Camtasia and Articulate Storyline
    • Familiarity with Salesforce Communities
    • Familiarity with Adobe Photoshop (or similar)
    • Familiarity with Confluence
    • Familiarity with JIRA
    • Familiarity with HTML, CSS and XML
    • Familiarity with graphic image development and editing
    • Team player with initiative to contribute to the overall success of the company above and beyond the narrow definition of job responsibilities
    Benefits:
    • Medical, dental and vision coverage
    • 401(k) matching
    • Generous paid time off
    • 10 paid holidays
    • Professional development reimbursement
    • Casual work environment (ditch the suit & tie)
    • Unlimited access to over 5,500 online courses on all kinds of topics
    • Advancement opportunities and challenging career paths
    • Company social events
    • Philanthropic opportunities 

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